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Hosting FAQ

Clear answers for beginners and small business owners.

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Straight answers to the questions we are asked most often, written for people who do not work in IT. Every answer links to a longer explanation if you want the detail.

What is shared hosting?

Shared hosting means your website is placed on a server that also hosts other websites. All users share the server's resources, such as storage and bandwidth.

It's popular because it's affordable, easy to use, and ideal for beginners or small sites. You get a control panel for managing files, databases and email, and the provider looks after the server itself — you never have to patch an operating system or configure a web server.

Read more about shared hosting →

What's the difference between cloud hosting and shared hosting?

Shared hosting uses one physical server. Cloud hosting uses multiple connected servers, allowing your site to draw resources from a cluster rather than a single machine.

Cloud hosting generally offers:

  • Better uptime
  • More scalability
  • Improved stability under traffic spikes

Shared hosting is cheaper and simpler, while cloud hosting is more powerful and flexible. The practical difference shows up when hardware fails: on shared hosting you wait for a restore, while a cloud workload usually restarts on another node.

Compare shared, VPS and cloud in detail →

What is managed WordPress hosting?

Managed WordPress hosting is a hosting environment built specifically for WordPress websites. Think of it like a custom-tailored suit — everything is optimised to fit WordPress perfectly.

It typically includes:

  • Automatic updates
  • Enhanced security
  • Built-in caching
  • Faster performance
  • WordPress-specialised support

Read the full WordPress hosting guide →

How do I get started with shared hosting?

Most hosting providers offer beginner-friendly onboarding. You'll typically:

  1. Choose a shared hosting plan
  2. Register or connect your domain
  3. Install WordPress or your preferred CMS
  4. Use the control panel to manage files, email, and settings

Two things worth doing on day one that nobody tells beginners: switch on the free TLS certificate and force HTTPS, and run a test restore from a backup so you know recovery works before you need it.

What's the difference between a shared environment and a dedicated environment?

A shared environment means multiple websites use the same server resources. A dedicated environment gives you full control of an entire server — no sharing, no resource competition.

Dedicated hosting is ideal if you need:

  • Maximum performance
  • Full administrative control
  • High-security workloads
  • Large or complex applications

Shared hosting is best for smaller, simpler websites.

Read more about dedicated servers →

How much should hosting cost?

For a small business website, $5–$15 a month is a realistic range for shared or entry managed WordPress hosting. Cloud and VPS plans generally start around $18–$25 a month, and dedicated servers from roughly $100.

The number that matters is the renewal price, not the introductory one. A plan advertised at $2.95 that renews at $12.95 is a $12.95 plan. Work out the three-year total before you commit.

How do I know when I've outgrown shared hosting?

The usual signals, in the order they normally appear:

  • Pages slow down at predictable times of day
  • You start seeing 503 or 508 errors under normal traffic
  • Your host emails about CPU or process-limit breaches
  • You need software the host will not install
  • Downtime has started costing real money

The first three often mean the site needs optimising rather than upgrading — check caching and image sizes first. The last two are genuine reasons to move to VPS or cloud hosting.

Are backups included, and are they enough?

Most plans include daily backups retained for 7–30 days. Whether that is enough depends on three things: are they stored off the live server, can you restore them yourself without a support ticket, and have you ever tested one?

If you take orders or bookings, look for hourly backups or point-in-time database recovery — losing a day of transactions is a different problem from losing a day of blog edits.

Can I store regulated records on ordinary hosting?

Sometimes, but the hosting plan is rarely the deciding factor. What matters is whether the provider will sign the right agreement, encrypt data with a key-custody model you can live with, guarantee where the data is stored, provide tamper-evident audit logs, and support a retention period an administrator cannot shorten.

Use our due-diligence checklist for records hosting →

Still stuck?

Send us the specifics — what you are hosting, roughly how much traffic it gets, and what you are worried about. We answer plainly, and we will tell you when the cheapest option is the right one.

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Hosting your records

We will point you at the plan that fits — and say so if you do not need to spend as much as you thought.